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Facebook Ideas for Christmas

I believe the statistics are staggering for this time of year.

80-90% of the entire year for a small retail business is earned in the months of November and January.

That’s a big deal.  It’s a huge weight to carry around as well.

So how can social media make a difference?  Please note I do call it social media, because is involves being very social and reaching out to your customers and creating relationships with them.

At least 50% of the population in the United States is on Facebook.  If you don’t have a fan page for your retail business, you are really missing out.

A few things you can do on Facebook are:

  • take pictures of customers using your products (or wearing them or playing with them) – be sure to get their name and permission to use the picture – and post them on your wall.
  • create an event.  Are you have a 20% sale on two items in the store this week? Make it an event.  Is new product coming and being displayed on Saturday?  Make it an event.
  • team up with another retailer and create a joint project.  Shop at your store and get 10% off a slice of pizza next door!
  • highlight a product in your store.  Get creative, tell a great story about it.  Show us how your customers love it and what they do with it.
  • Have a contest.  Perhaps a treasure hunt in the store – hide three items well, and give clues on how to find them.
  • If your staff is dressing up for the holidays (Santa hats, reindeer antlers, etc.) – take pictures!  

This time of year, the object is to get people into your store.  Give them a reason to come in.  But first, make sure they know you are there!

What are some other ideas of things retailers can do?  

 

2 Comments

  1. MissDazey on November 15, 2011 at 2:25 pm

    All good suggestions. Of course, I am a big Twitter fan, I do click on links of local stores. One of my pet peeves it store just posting lists of things on sale like classified ads. I like your ideas of building relationships with customers.

    I will repeat tweets of stores I know about. Another thing, please, please small business, answer emails. Block nuisance people if necessary to keep Q&A current with true loyal customers.

    I miss retail during the holidays.



  2. deb on November 15, 2011 at 2:51 pm

    Thanks Miss Dazey!
    I’ll be sure to share these suggestions with my local retailers. You, of course, rock.
    Deb